Substance 1- Parties

1.1. Seller

Name : Devon Mücevherat Limited Company

Address: Meşrutiyet Mah. Valikonağı Cad. Hasan Varol Apt. No:107/C Şişli / İstanbul

Email: [email protected]

1.2. Client

Name – Surname/ID.No





Substance 2- Topic

This contract topic is that determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts about that Sale and delivery of the product whose qualifications and sales fee are specified below that the BUYER orders www.devonbyangels.com electronically from the website of the SELLER. 

Buyer declares to be informed by seller in a clear, understandable and appropriate way on the internet about that sellers' name, title, full address, phone and other communication informations, also the basic characteristics of the goods subject to sale, the price of sale including taxes, the method of payment, the conditions of delivery and the costs etc. with the right of withdrawal to how to use right to complain and appeal  to transmit public authority. 

The preliminary information on the www.devonbyangels.com site and the invoice issued upon the order given by the buyer are integral parts of this contract.


Substance 3- Topic of The Contract Product/Payment/Delivery Informantion

Received at the electronic area shipping fee, product/product genus or type quantity, brand/model, sales price, payment method, pickup person, delivery address, invoice information is as follows. The person to be invoiced must be the same as the person making the contract. The following information must be accurate and complete. The following information must be accurate and complete in addition, the buyer accepts any responsibility that may arise from this situation.

The SELLER reserves the right to stop the order when the information provided by the BUYER does not coincide with the truth, if it deems it necessary. When the seller makes a firm a problem on order, if email address giving by buyer is not available so that The SELLER freezes the execution of the order for 15 days. The BUYER is expected to contact the SELLER regarding the subject during this period. If no response is received from the BUYER within this period, the SELLER cancels the order in order to prevent damage to both parties.


Product/Products Received

Name , code :  … unit

Total Sale Value : …. -TL

Payment Rate : Credit Card/Money Oder(EFT)

Delivery Person :

Phone Number :

Delivery Address :

Person/Institution to be Billed :

Bill Address :

Tax Office :

Tax Identification Number :

Transportation Cost : … -TL

Substance 4- Date of Contract and Force Majeure

The contract date is the date on which the order is placed by the buyer .. /.. /.... is historical.

At the day of signature of the contract, absent or impovided situations show up to make difficult both parties' obligations that are (natural disaster, war, terror, rebellion, changing legislation provisions, seizure, strike or lock out, prodcution, sirius problem on the facility etc) acceptivity. The party in the event of force majeure shall notify the other party of the situation immediately and in writing.

During the continuation of the force majeure event, the parties shall not be liable for their failure to fulfill their obligations. If this force majeure situation continues for 30 (thirty) days, each of the parties shall have the right to terminate unilaterally.


Substance 5- Seller's Rights and Obligaitons

5.1. Seller, Law No. 4077 on the Protection of Consumers and Regulation on Distance Contracts in accordance with its provisions, it accepts and undertakes to fulfill the obligations imposed on it in the contract completely except in cases of force majeure.

5.2. Persons under the age of 18 (eighteen) cannot shop on the www.devonbyangels.com website. The shooter will rely on the fact that the buyer's age specified in the contract is correct. However, the seller will not be liable in any way due to the wrong writing of the buyer's agent.

5.2. www.devonbyangels.com is not responsible for price inaccuracies that occur due to claim errors. Based on this is not responsible for promotional, price errors that may arise due to design or illegal interference with the website on our website. Based on system errors, the buyer cannot claim rights from the seller.

5.3. Purchases can be made by credit card (Visa, MasterCard, etc.) or bank transfer www.devonbyangels.com. Sipariş tarihinden itibaren bir hafta içinde havalesi yapılmayan siparişler iptal edilir. Orders that are not transferred within one week from the date of order will be canceled. Orders call on the operation when the payment by credit card or money order (eft) log into the account. Payment methods that are made without consultation with customer service, such as paid shipping or postal checks, are not accepted.


Substance 6- Clients' Right and Obligations

6.1. The buyer accepts and undertakes to fulfill the obligations imposed on him in the contract completely except for force majeure reasons.

6.2. The buyer accepts and undertakes that the employee is deemed to have accepted the provisions of the contract by placing an order and that it will make the payment in accordance with the payment method specified in the contract.

6.3. The buyer, www.devonbyangels.com from the website, the seller's name, title, full address, phone and other access information, the basic characteristics of the goods subject to sale, the sale price, including taxes, payable form, delivery conditions and costs, etc. all preliminary information about the goods subject to sale, the use of the right of “withdrawal” and how to use this right, the official authorities to whom they can submit complaints and objections, etc. he accepts and declares that he has clear, understandable and appropriate information about this subject in accordance with the Internet environment, that he has confirmed this preliminary information electronically.

6.4. Depending on the previous article, the Buyer should pay attention to the product order and payment terms, product usage instructions, precautions taken against possible situations and warnings www.devonbyangels.com he/she declares that he/she has read the order / paying/ usage procedure information, has knowledge and has given the necessary confirmation in electronic environment.

6.5. The buyer agrees and undertakes not to damage the product and its packaging in any way in case he wants to return the product he received, and to return the original invoice and waybill at the time of return.


Substance 7- Oder/Payment Procedure


After the amount of TL including VAT of the products added to the shopping cart (total installment amounts in installment transactions) is approved by the buyer, it is processed through the pos of the relevant bank card. For this reason, an order confirmation e-mail is sent to the customer before the orders are shipped. Shipment is not made without sending the Order Confirmation mail.

Any disruption in the process or problems that may arise related to the credit card are notified to the buyer by using one or more of the phone / fax / e-mail methods specified in the contract. If necessary, the buyer may be asked to contact his bank. The processing time of the orders is not the moment when the order is placed, but the moment when the necessary collection is made from the credit card account or it is determined that the transfer (EFT) has reached the seller's accounts.

In case it is understood that the goods subject to the contract cannot be supplied for an exceptionally justified reason and / or a stock problem is encountered, another product of equal quality and price may be sent to the buyer immediately if the buyer is informed and agrees in a clear and understandable manner, or in accordance with the buyer's desire and choice; another new product may be sent, the product may be expected to enter stocks or other obstacles to delivery may be eliminated, and / or the order may be canceled.

In cases where it becomes impossible to fulfill the obligation to deliver the goods subject to the contract, the buyer is informed about this situation and the total price he has paid and all kinds of documents that put him in debt, if any, are returned to him within ten days at the latest and the contract is canceled. In such a case, the buyer will not claim any additional material and non-pecuniary damage from the seller. 


In www.devonbyangels.com, buyers who do not want to use their credit card information on the internet are offered the opportunity to order by cash transfer. In payment by wire transfer, the buyer can choose the most suitable bank for himself and make his transfer. If EFT is made, the date of transfer to the account will be taken into account. When making a transfer and/or EFT, the "Sender Information" must be the same as the Invoice Information and the order number must be written.

If the bank or financial institution does not pay the Seller the product price due to the unfair or illegal use of the Buyer's credit card by unauthorized persons in a way that is not caused by the Buyer's fault after the delivery of the product, the Buyer is obliged to send the product delivered to him to the Seller within 10 days. In such cases, the transportation costs belong to the Buyer.

If the buyer elects to pay by credit card, the purchaser, a relevant interest rates and interest-related information would also confirm the bank, in accordance with the provisions of the legislation in force interest and interest-between the bank and the buyer of the relevant provisions of the “credit card Agreement” that will be implemented is within the scope of declares.

Substance 8- Shipment/Delivery Procedure


Upon sending the order confirmation mail, the product / products are given to the cargo company contracted by the seller.


The product(s) will be delivered to the buyer's address with the cargo contracted by the seller. The delivery time is 30 days from the date of sending the Order confirmation mail and the conclusion of the contract. This period may be extended by a maximum of ten days, provided that the recipient is notified in advance in writing or by a permanent data carrier.

The products are sent to the regions where the cargo companies do not deliver the address by telephone notice.

In the regions where the Cargo Company makes deliveries one day a week, in cases where there are inaccuracies and omissions in the dispatch information, in cases such as some social events and natural disasters, there may be a delay in the specified day time. Due to these sags, the buyer cannot impose any responsibility on the seller. If the product is to be delivered to a person / organization other than the Buyer, the seller is not responsible for the extra shipping costs that may arise from the refusal of the person / organization to be delivered to accept the delivery, inaccuracy in the shipment information and / or the Buyer's absence. If the product/products did not reach the customer within the specified days, delivery problems should be addressed to customer service [email protected] the e-mail address should be notified immediately by using it.

In case of damaged package; Damaged packages should not be received and a report should be made to the Cargo Company official. If the Cargo Company official believes that the package is not damaged, the buyer has the right to have the package opened there and to have the products delivered undamaged and to request that the situation be determined again with a record. After the Package is received by the Buyer, it is accepted that the Cargo Company has fully performed its duty. If the package has not been accepted and the minutes have been kept, the situation must be reported to the seller's Customer Service as soon as possible together with the remaining copy of the minutes in the Buyer's possession.


Substance 9- Product Return and Right of Withdrawal Procedure

The buyer has the right to withdraw from the contract without any justification and without paying criminal conditions within fourteen days after receiving the goods for delivery. No public notification of the refund process in accordance with the Tax Procedure Law 385 for it to be done, delivered together with the goods to the buyer, the buyer will return the complete and correctly filled in 2 portions at the bottom of the invoice after you have signed the other copy to send a copy with the product to the vendor to hold it. The right of withdrawal period starts from the day the goods are delivered to the buyer. The return cost of the returned product or products must be borne by the buyer.

There is no right of withdrawal for goods prepared in accordance with the wishes of the buyer and/or explicitly his personal needs.

If the buyer uses the right of withdrawal, the seller will refund the total price received by the buyer no later than ten days after the invoice containing the withdrawal notification arrives with the product, as well as any documents that put the consumer in debt, if any, at no cost to the consumer.

The decrease in the value of the goods received or the existence of a reason that makes it impossible to return does not prevent the exercise of the right of withdrawal.However, if the decrease in value or the impossibility of return is due to the consumer's fault, the seller must compensate the value of the goods or the decrease in its value.

The general return period for each product purchased inadvertently is 14 days. During this period, the return of products that have been unpacked, used, destroyed and so on is not accepted. The return must be made with the original packaging.

In cases where any opening, deterioration, breakage, destruction, tearing, use and other situations are detected in the product and packaging received by the Sehven, and the product cannot be returned in its condition at the time of delivery to the buyer, the product will not be refunded and the price will not be refunded.

For product returns, the situation should be first communicated to customer service. The information about the return of the product is transmitted by the seller to the customer. After this meeting, the product must be delivered to the seller through the Cargo company that delivers to the buyer's address together with the invoice containing the information about the return. The returned product that reaches the seller is accepted as a return if it meets the conditions specified in this agreement, and the refund is paid to the buyer's credit card / account. The price will not be refunded until the product is returned. The period of reflection of the refunds made to the Credit Card to the credit card accounts is at the disposal of the relevant bank.

If the purchase is made by credit card and in installments, the credit card refund procedure will be applied as follows: If the buyer has submitted the purchase request with how many installments the product has, the Bank makes the repayment to the buyer in installments. After the seller has paid the entire product price to the bank at once, if the installment expenses made from the Bank pos are returned to the buyer's credit card, the requested refund amounts are transferred by the Bank to the accounts of the carrying party in installments so that the parties involved in the issue do not become victims. The buyer cancel the sale if the amount of installment paid until the due date of the card with the dates of your card every month if they don't conflict with the account Segment 1(A) and the buyer return the return will be reflected in the installment sale payments paid prior to return after the number of installments that are paid prior to much more it will take months and will be dropped from the existing debt. 

In case of return of goods and services purchased by card, the seller cannot pay the buyer with cash in accordance with the contract he has made with the Bank. The merchant, that is, the seller, will pay the refund via the relevant software in the event of a refund transaction, and since the merchant, that is, the seller, is obliged to pay the relevant amount to the Bank in cash or deducted, payment cannot be made to the buyer in cash in accordance with the procedure detailed above. The refund to the credit card will be made by the Bank in accordance with the above procedure, after the buyer has paid the cost to the Bank at once.

Substance 10- Privacy

The information provided by the buyer to the seller for the purpose of paying with the information specified in this contract 3. it will not be shared with individuals.

Seller may disclose this information only in the presence of administrative/legal obligation. Within the scope of any forensic investigation whose research license is documented, the seller may provide the relevant authority if he / she has the information requested from him.

Credit Card information is absolutely not stored, Credit Card information is used only for obtaining authorization by securely transmitting it to the relevant banks during the collection process and is deleted from the system after authorization.

Information such as the buyer's email address, mailing address and telephone is used only by the seller for standard product delivery and information procedures. In some periods, campaign information, information about new products, promotional information may be sent to the buyer after his approval.



Substance 11- Competent Courts and Enforcement Officers in Case of Dispute

In case of a dispute arising from the implementation of this agreement, Consumer Arbitration Committees and Consumer Courts located at the Seller's settlement are authorized until the value announced by the Ministry of Industry and Trade in December of each year.

In case of fulfillment of the order, the Buyer is deemed to have accepted all the conditions of this agreement. .../.../...


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