Frequently Asked Questions

 

What is the delivery time of the products to the cargo?
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All products are produced in new special sizes and colors after the order. Orders preparing in 2 to 5 days and delivering the Yurtiçi Kargo company. DevonbyAngels doesn't interfering related topics that cargo companies' lead time and delivery. All orders you place after 15:00 on friday will be processed the following Monday. Your orders placed on weekends are processed on the first business day following. Sunday day delivery is nonsubmission. In case of possible problems, information is provided to you by phone or e-mail.

What should I pay attention to when creating an order?
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when you order from devonbyangels web sites, you have to be sure about delivery and bill address to delivering on time and complete. The billing address information cannot be changed by us after the billing process has taken place.

What is the waiting time for the products in my basket in the basket?
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To facilitate your shopping, the products you have added to your cart will continue to appear in your cart if you do not delete them and they are not sold out. devonbyangels.com in order for its members to benefit equally from the opportunities, the products in your shopping cart are not reserved for you. Although the product is in your cart, there is a possibility that the product will run out because it was not reserved on your behalf.

I forgot my password, what should I do?
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When you forget your password that you used for member login, please click on the “Forgot Password” option in the “MEMBER LOGIN” section on our homepage. Your password reset link will be sent to the email address you used while becoming a member.

It makes an error when creating my order. What I should do?
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In this case, you can analyze links to implement guidance. If you encounter the same error once again [email protected] you can contact us at the email address.

Can I buy your products wholesale?
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Related to your wholesale sales requests [email protected] you can contact us at the email address.

How can I cancel my membership?
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To cancel your membership [email protected] just send your cancellation request to the email address.

devonbyangels.com' what methods can I pay from?
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You can pay for the orders you will place from devonbyangels.com using your Credit/Debit Card.

On which products and how can I use my discount code?
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;;If you have an any discount cod, for use you need to enter the code in the ”Discount Code“ field on the ”My Shopping Cart" page.

Are taxes included in the prices of your products?
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Tax is included in the sales price of each product sold in devonbyangels.com .

Do you have the option of paying by pay at the door or by wire transfer/electronic funds transfer?
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We do not have a pay option at the door.

Can I make installment purchases on your site?
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PayU PayU Secure Payment System, which is used by more than 15,000 sites operating in 13 countries around the world, is used as a credit card payment system on our site. If you have Bonus, World, Axess, CardFinans, Maximum and Paraf cards in this system, you can make purchases in installments on your credit card for up to 9 months.

Which credit cards are valid when paying?
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PayU PayU Secure Payment System, which is used by more than 15,000 sites operating in 13 countries around the world, is used as a credit card payment system on our site. Mers.com.tr you can make your payments with VISA and MasterCard credit cards securely with the PayU Payment System for purchases you will make from.

I'm getting an error when paying by credit card, what should I do?
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If you are trying to pay by credit card and you are not successful, first of all, find out from your bank whether your credit card is available for internet use. If your card is open for internet use, make sure that your credit card limit is sufficient for the purchases you want to make. Please check whether your credit card information is complete and correct. Make sure that the credit card you are trying to pay for has not expired. If you believe that you have met all of these specified conditions and you are not successful in paying attempts, please try to perform your transaction again after waiting for a short time. If the problem persists [email protected] from the email address or +90 535 830 49 89 you can contact us by phone no.

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